Frequently asked questions

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General information

Luminedge Digital is a full-service digital marketing agency based in Sydney, Australia, specializing in results-driven strategies.

You can get in touch with us by phone at +61 466 540 999 or email at info@luminedgedigital.com. We'll schedule a consultation to understand your needs and propose a tailored strategy.

Digital Marketing

We offer a full suite of digital marketing services, including Search Engine Optimization (SEO), Search Engine Marketing (SEM), Social Media Marketing (SMM), Branding, Web Design, and Web Development.

We work across major digital platforms such as Google, Facebook, Instagram, LinkedIn, and YouTube. Our strategies are tailored to each platform to maximize reach and results.

Luminedge Digital is a data-driven digital marketing agency based in Sydney, Australia. We combine creativity with analytics to deliver measurable results through SEO, PPC, SMM, and web solutions.

Project management

At Luminedge Digital, we follow a structured project management process that includes research, strategy, execution, and reporting. Every project is overseen by a dedicated account manager who ensures timelines, goals, and communication are consistently maintained.

Yes, every client is assigned a dedicated project manager who will be your main point of contact. They will keep you updated on progress, results, and ensure your project stays aligned with your goals.

We primarily communicate through email and scheduled Zoom or Google Meet calls. For urgent matters, clients can reach us directly at +61 466 540 999. Regular updates and performance reports are provided weekly or monthly, depending on the project scope.

Pricing & payments

Our pricing is customized based on your business goals, service needs, and campaign scope. We offer both one-time packages and monthly retainer options to suit startups, small businesses, and enterprises.

No. We believe in 100% transparency. All pricing is clearly outlined in your proposal and agreement. There are no surprise charges-ever.

We accept payments via bank transfer, major credit/debit cards, and secure online payment gateways. International clients can also pay via PayPal.

For monthly services, you can cancel anytime with 30 days' written notice. We value long-term partnerships, but we never lock clients into long-term contracts unless previously agreed upon.

You have different questions?

Our team will answer all your questions. we ensure a quick response.